Shipping

Delay Notice
Our couriers may experience delays from time to time due to unforeseen circumstances such as weather or health events. Our friendly team will do everything within their power to help, however we will ask for your patience if the situation is out of our control.

Contact Us
Your shipping confirmation email will contain a link to track your parcel, please check your spam folder if you can't find your confirmation email. Otherwise please visit our Contact Page to get in touch if you are having any difficulty.

Pricing (AUD)
Domestic orders (Australia) for orders over $50 have free shipping.
Domestic orders (Australia) for orders under $50 have a flat rate of $9.98.
International orders have a flat rate of $9.98 per order.

Domestic Delivery Times (Australia)
We process all orders within 1-2 business days.* 
East Coast Metro areas is typically 1-5 business days shipping.
West Coast Metro and Rural Areas is typically 5-8 business days shipping.

*Please note that during busy period (i.e. major promotions & sale periods) our handling times may increase by a few days. We try our hardest to get every parcel to our customers as quickly as possible, if you have any concerns or questions don't hesitate to contact our wonderful customer care team.

International Delivery Times
If you're ordering from outside of Australia we kindly ask that you check your zone on Australia Post's international website (link here) as shipping times may vary.

Returns & Refunds

Refunds
We have a 30-day satisfaction guarantee or your money back. Please contact head office within 30 days of placing your order to request a refund. In order to receive a refund, the item must be returned to Amazing Oils with the customer being responsible for necessary shipping costs. Please note that we will refund the cost of the items, not any shipping costs.

1. Please email hello@amazingoils.com.au or call 1800 339 169 to request a refund.

2. To receive a refund item must be returned at the cost of the customer.